Effective date: February 17th, 2025
At Silvermine Group, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Software in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.
Remember that your use of our Software is at all times subject to our eForm2290 Terms of Use, the eMCS150 Terms of Use, and/or any other contract or terms between you and Silvermine Group (as applicable, the “Agreement”) which incorporate this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Agreement. Please note that our Software are not intended for use by individuals in Europe.
You may print a copy of this Privacy Policy by clicking here.
As we continually work to improve our Software, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you to any such changes by placing a notice on our website(s), by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Software, and you are still responsible for reading and understanding them. If you use the Software after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.
What this Privacy Policy Covers
How We Disclose Your Personal Data
Tracking Tools, Advertising and Opt-Out
California Resident Privacy Rights
Other State Law Privacy Rights
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Software. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” or “sensitive personal information” under applicable data privacy laws, rules or regulations.
This chart details the categories of Personal Data that we collect and have collected over the past 12 months:
| Category of Personal Data (and Examples) | Business or Commercial Purpose(s) for Collection | Categories of Third Parties With Whom We Disclose this Personal Data |
| Profile or Contact Data such as first and last name, email, phone number, and unique identifiers. |
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| Identifiers such as an Employer Identification Numbers/Tax Identification Number; Department of Transportation Number; Vehicle Identification Number; DOT PIN, Preparer Tax Identification Number. |
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| Payment Data such as financial account information, payment card type, last 4 digits of payment card, and billing address, phone number, and email. |
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| Device/IP Data such as IP address, device ID, domain server, and type of device/ operating system/ browser used to access the Software. |
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| Web Analytics such as web page interactions, referring webpage/source through which you accessed the Software, non-identifiable request IDs, and statistics associated with the interaction between device or browser and the Software. |
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| Consumer Demographic Data such as age and/or date of birth, zip code, gender. |
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| Categories of Data Considered “Sensitive” Under the California Consumer Privacy Act (the “CCPA”) such as personal identification numbers, including social security number, driver’s license, passport, or state ID card numbers. |
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| Inferences Drawn From Other Personal Data Collected such as user behavior in relation to the use of our Software (such as which features are preferred). |
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| Other Identifying Information that You Voluntarily Choose to Provide such as in documents you submit to our Software or emails, letters, texts, surveys, or other communications you send us. |
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In addition, each of the above referenced categories of Personal Data may be collected, used, and disclosed with the government, including law enforcement, or other parties to meet certain legal requirements and enforcing legal terms including: fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities; protecting the rights, property or safety of you, Silvermine Group or another party; enforcing any agreements with you; responding to claims that any posting or other content violates third-party rights; and resolving disputes.
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent.
We collect Personal Data about you from the following categories of sources:
If you provide your third-party account credentials to us or otherwise sign in to the Software through a third-party site or service (such as Facebook or Google), some content and/or information in those accounts may be transmitted into your account with us.
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your Personal Data. For more information, please refer to the state-specific sections below.
We may disclose any Personal Data that we collect with third parties in conjunction with any of the activities set forth under “Other Permitted Purposes for Processing Personal Data” section above.
All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).
We may create aggregated, de-identified or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build and improve the Software and promote our business, provided that we will not disclose such data in a manner that could identify you.
The Software uses cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Software, analyze trends, learn about our user base and operate and improve our Software. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Software. We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s).
Please note that because of our use of Cookies, the Software does not support “Do Not Track” requests sent from a browser at this time.
We use the following types of Cookies:
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Software and functionalities may not work.
To explore what Cookie settings are available to you or to modify your preferences with respect to Cookies, you can access your Cookie management settings by clicking the Cookie icon at the bottom left of our website anytime. To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit https://www.allaboutcookies.org/.
We may use session replay technology in order to identify and resolve customer issues, to monitor and analyze how you use our Software, to better understand user behavior, and to improve our Software. By continuing to use the Software, you consent to the use of session replay technology. If you would like to change your settings with respect to session replay technology, you can access your Cookie management settings by clicking Cookie icon at the bottom left of our website anytime.
We may serve advertisements, and also allow third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, to serve advertisements through the Software. These advertisements may be targeted to users who fit certain general profile categories or display certain preferences or behaviors (“Interest-Based Advertisements”). Information for Interest-Based Ads (including Personal Data) may be provided to us by you, or derived from the usage patterns of particular users on the Software and/or services of third parties. Such information may be gathered through tracking users’ activities across time and unaffiliated properties, including when you leave the Software. To accomplish this, we or our service providers may deliver Cookies, including a file (known as a “web beacon”) from an ad network to you through the Software. Web beacons allow ad networks to provide anonymized, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Web beacons allow ad networks to view, edit or set their own Cookies on your browser, just as if you had requested a web page from their site.
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
We retain Personal Data about you for as long as necessary to provide you with our Software or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
For example:
We do not knowingly collect or solicit Personal Data from children under 18 years of age; if you are a child under the age of 18, please do not attempt to register for or otherwise use the Software or send us any Personal Data. If we learn we have collected Personal Data from a child under 18 years of age, we will delete that information as quickly as possible. If you believe that a child under 18 years of age may have provided Personal Data to us, please contact us at privacy@silverminegroup.com.
If you are a California resident, the CCPA affords you certain rights, as described in this section. If we process your Personal Data as a service provider on behalf of another entity, you should contact the entity that collected your Personal Data to address your rights with respect to such data. Please note that these rights are subject to certain conditions and exceptions under applicable law, which may permit or require us to deny your request.
Except as otherwise provided, you can exercise your rights described in this section by emailing us at privacy@silverminegroup.com with a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data (such as your Contact or Profile Data), and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it (each, a “Valid Request”). We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.
We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.
You have the right to request certain information about our collection and use of your Personal Data. In response, we will provide you with the following information in the past 12 months:
You may request the above information beyond the 12-month period, but no earlier than January 1, 2022. If you do make such a request, we are required to provide that information unless doing so proves impossible or would involve disproportionate effort.
You have the right to request that we delete the Personal Data that we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to provide you with the Software or complete a transaction or other action you have requested, or if deletion of your Personal Data involves disproportionate effort. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
You have the right to request that we correct any inaccurate Personal Data we have collected about you. Under the CCPA, this right is subject to certain exceptions: for example, if we decide, based on the totality of circumstances related to your Personal Data, that such data is correct. If your correction request is subject to one of these exceptions, we may deny your request.
The disclosure of your Personal Data to third parties for the purposes of cross-contextual behavioral advertising (or Interest-Based Advertising, as defined in the “Tracking Tools, Advertising and Opt-Out” section above) via Cookies may be deemed a “sale” or “share” under the CCPA. We only “sell” or “share” your Personal Data with Advertising Partners who place Cookies on our website(s). These Advertising Partners may receive your Device/IP Data or Web Analytics Data. We do not sell Personal Data for monetary consideration.
You may opt-out from any “sales,” “shares,” or Interest-Based Advertising through Cookies, by using the following methods:
We will not discriminate against you for exercising your rights under applicable privacy laws. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under applicable privacy laws. However, we may offer different tiers of our Software as allowed by applicable data privacy laws with varying prices, rates or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes. We only make these disclosures by way of Cookies. You can exercise your rights to prevent these disclosures by following the instructions in the Cross-Contextual Behavioral Advertising (or Interest-Based Advertising) section above.
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
© 2022 Silvermine Group LLC | Privacy Policy
